Video KYC (V-CIP)

When high-trust onboarding needs
human assurance without the delay

Deliver compliant video verification experiences that reduce abandonment, adapt to poor networks, and give compliance teams stronger evidence without slowing down approvals.

Video KYC and V-CIP workflowsLive and agent-assisted video verification aligned with RBI V-CIP-style compliance requirements.
V-CIP building blocks

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Enterprise-Grade Video verification

We built a video platform specifically engineered for the rigorous demands of banking compliance and identity assurance.

Adaptive Video Streaming

Our WebRTC-based SDKs dynamically adjust video quality based on the user’s bandwidth, ensuring streams stay alive even on 3G and 4G edge networks.

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AI-Assisted Agent Dashboard

Equip your agents with a smart dashboard that auto-detects faces, reads PAN cards on camera, and provides real-time fraud warnings.

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100% V-CIP Compliant

Meets every RBI stipulaton out of the box: randomized question generation, tamper-proof archival, end-to-end encryption, and concurrent audits.

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From click to Compliance

A fully guided, frictionless experience for both your customers and your verification agents.

01

Instant Connect

User joins the call directly from their mobile browser without downloading any apps.

02

Pre-checks

The system automatically verifies the user’s geotagged location and checks baseline network stability.

03

Live Capture

Agent instructs the user to capture a live photo and showcase their original physical PAN card.

04

AI Verification

SpyBot’s AI instantly compares the live face against the Aadhaar/PAN photo to ensure a high-confidence match.

05

Archive & Sign

The secure video recording is archived for audits, and the user digitally signs the final application.

01

Instant Connect

User joins the call directly from their mobile browser without downloading any apps.

02

Pre-checks

The system automatically verifies the user’s geotagged location and checks baseline network stability.

03

Live Capture

Agent instructs the user to capture a live photo and showcase their original physical PAN card.

04

AI Verification

SpyBot’s AI instantly compares the live face against the Aadhaar/PAN photo to ensure a high-confidence match.

05

Archive & Sign

The secure video recording is archived for audits, and the user digitally signs the final application.

The challenge of remote Customer Interaction

Moving branches to browsers is hard. Poor tech stacks lead to dropped calls, frustrated users, and non-compliance fines.

High Abandonment Rates

Clunky third-party video apps or complex scheduling workflows cause users to abandon the KYC process right before completion.

Low Bandwidth Failures

India has vast tier-2 and tier-3 markets where network connectivity drops frequently, terminating active video streams and ruining conversions.

Regulatory Audits

Falling short of RBI V-CIP guidelines regarding geotagging, video archival, and concurrent auditor access can result in severe legal penalties.

Validate your onboarding flow before going live

Request a guided sandbox, map your current KYC or KYB bottlenecks, and see which verification sequence improves approval rates without increasing compliance risk.

Guided sandbox access aligned to your use case
Superflow walkthrough for your approval funnel
Risk and conversion insights for each verification step
Enterprise-ready compliance and data security controls
5 out of 5 stars 4.9/5

from 500+ onboarding and product teams

Trusted by teams running high-volume verification programs.

Guided SpyBot sandbox and demo experienceWalkthrough-style preview of how teams validate KYC, KYB, and orchestration flows before going live.

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